Job Description


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Help Desk Support

  • Ref: 283703
  • Type: Project
  • Location: White Plains, NY
  • Industry: Healthcare
  • Job Level: Junior
  • Pay: $15.00/hr.

Opportunity Description

Our client is currently seeking a Help Desk Support Analyst to join their team!

Company Information

Our client provides a challenging, growth-oriented environment. Their culture is rooted in collaboration and they are focused on providing the highest quality of healthcare to their community. 

Job Duties

The Help Desk Support Analyst will provide costumers with assistance during a new website launch as they get acclimated to the new interface. Responsible include helping patients sign up, schedule appointments, access doctors notes and lab results, and providing assistance with general questions regarding the new platform. 

Experience & Skills Required

  • The ideal candidate will have strong general knowledge of internet and website navigation.
  • Great communication skills required.
  • Patient and excellent customer service skills are a must.
  • Training will be provided. 
  • Work Site: White Plains, NY. Hours: 9am- 6 pm.